Frequently Asked Questions
Everything you need to know about shopping with Barry M Store
Are Barry M products cruelty-free and vegan?
Yes, we are proud to be a 100% cruelty-free brand. The vast majority of our products are also 100% vegan, and we are working toward making our entire range vegan-friendly in the near future.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free standard delivery on all orders over £25. For orders under this amount, a flat rate of £3.95 applies.
What is your return policy for beauty products?
For hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 28 days of purchase. If an item arrives damaged, please contact our support team immediately.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order after it has been placed?
Absolutely. Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor your delivery's progress.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.